Compliance Audits

Medicare, OHS and Practice Operations

Running a clinic means balancing clinical care, team management and compliance requirements - and often the systems that support compliance evolve informally as the practice grows.

Our Compliance & Risk Reviews are designed to give independent practitioners and clinics a clear, practical view of where risk may exist within their operations, and how those risks can be reduced.

This is not a tick-the-box audit. Instead, we review how compliance requirements interact with the realities of daily clinic operations - including workflows, systems and staff practices - to identify where gaps, grey areas or operational pressures may create compliance risk.

The outcome is a structured, practical set of recommendations designed to strengthen compliance while still supporting efficient clinic operations.

More services

  • Best for solo practitioners or small clinics wanting a high-level risk review.

    A structured overview designed to identify key compliance risks and operational gaps.

    Includes

    • Review of key compliance areas (Medicare, WHS, operational systems)

    • One consultation session to understand current workflows

    • High-level compliance risk assessment

    • Summary report with priority recommendations

    Giving you a clear understanding of where risk exists and what to address first.

  • Best for established clinics seeking a deeper review of systems and processes.

    A more comprehensive review of how compliance requirements operate within daily clinic workflows.

    Includes

    • Detailed review of Medicare, WHS and operational compliance

    • Workflow assessment with clinic leadership or practice manager

    • Identification of operational vulnerabilities and compliance pressure points

    • Structured report with prioritised improvement plan

    Provides a clear roadmap for strengthening compliance systems across the practice.

  • Best for clinics wanting help implementing improvements following the review.

    This package combines the compliance review with hands-on support to implement recommended changes.

    Includes

    • Full Practice Compliance Review

    • Implementation guidance sessions

    • Support updating workflows or administrative systems

    • Advice on policy or procedural adjustments where needed

    Recommendations are translated into practical operational improvements within the clinic.

What We Review

Our reviews focus on three key areas that commonly create risk within private practices.

  • We review how billing and administrative workflows support Medicare compliance, including:

    • Billing processes and administrative workflows

    • Risk areas in claiming practices

    • Delegation and staff responsibilities related to billing

    • System controls that support accurate claiming

    The goal is to identify where operational processes may create unintentional billing risk and recommend practical improvements.

  • For clinic environments, WHS compliance often overlaps with daily operational systems.

    Our review considers:

    • Workplace safety frameworks and documentation

    • Incident reporting and risk management processes

    • Staff safety procedures (including lone working or duress considerations where relevant)

    • How WHS responsibilities are embedded in practice operations

  • Many compliance issues arise from operational systems rather than policies alone.

    We review:

    • Administrative workflows and role clarity

    • Record keeping processes and documentation management

    • Operational systems that support compliance

    • Areas where unclear processes may create risk or inconsistency

Available Services

Lets Work Together

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