Privacy Policy
Last updated: September 2026
Walker People & Practice respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how Walker People & Practice (“we”, “us” or “our”) may collect, use, store and disclose personal information when you visit our website, contact us, make an enquiry, or engage our services.
Information we may collect
The personal information we collect will depend on how you interact with us and the services we provide. It may include:
your name and contact details, such as your email address and phone number;
your organisation, role or business details;
information you provide through website forms, email or other correspondence;
information provided in connection with an enquiry, consultation or engagement;
billing and payment-related information;
information contained in documents or materials you provide to us in connection with our services; and
technical information associated with your use of our website, such as browser, device or website usage information, where this is collected through our website or analytics tools.
Where our work involves employees, candidates, contractors or other individuals connected with a client organisation, we may also receive personal information about those individuals where it is reasonably necessary to provide the agreed services.
How we collect personal information
We generally collect personal information directly from you when you:
contact us by email or through our website;
enquire about or engage our services;
provide documents or information to us;
communicate with us during the course of an engagement; or
otherwise interact with Walker People & Practice.
We may also receive information from a client organisation or another person where this is relevant to the services we have been engaged to provide.
How we use personal information
We may use personal information to:
respond to enquiries and communicate with you;
provide, manage and improve our services;
prepare proposals, agreements, invoices and other business documentation;
undertake agreed HR, people, practice or business support activities;
maintain appropriate business and administrative records;
manage our relationship with clients and service providers;
maintain and improve our website; and
comply with legal, regulatory or professional obligations.
We will not sell or rent your personal information.
Sensitive information
In the course of providing HR and people-related services, we may occasionally receive information that is sensitive in nature.
Where sensitive information is collected or handled, we take reasonable steps to ensure it is handled appropriately and only for purposes relevant to the engagement, with consent or where otherwise permitted or required by law.
Clients should only provide sensitive or confidential information where it is reasonably necessary for the services being provided.
Disclosure of personal information
We may disclose personal information where reasonably necessary to:
service providers who assist us with business operations, technology, accounting, document management or other professional services;
professional advisers;
a person or organisation where you have authorised us to do so; or
government, regulatory or other bodies where required or authorised by law.
Where third-party service providers are used, we take reasonable steps to select reputable providers and limit access to information to what is reasonably necessary for the relevant purpose.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically using secure business systems and third-party service providers. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business requirements, or applicable legal and record-keeping obligations.
Website, cookies and analytics
Our website may use cookies or similar technologies to support website functionality and understand how visitors use the site.
Depending on the services enabled on our website, third-party analytics or website providers may collect information such as your IP address, browser type, device information and pages visited. You can generally control or disable cookies through your browser settings, although doing so may affect some website functionality.
Third-party websites
Our website may contain links to external websites. Walker People & Practice is not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies when providing personal information to them.
Access and correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. In some circumstances, there may be legal reasons why access cannot be provided. If this applies, we will explain this where appropriate.
Privacy concerns
If you have a question or concern about how we handle personal information, please contact us. We will take reasonable steps to review and respond to your concern.
If you are not satisfied with our response and the Australian Privacy Principles apply to the circumstances, you may also be able to contact the Office of the Australian Information Commissioner.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or applicable requirements. The current version will be published on this website.
Contact
For privacy-related questions, requests or concerns, please contact:
Walker People & Practice
Email: charlotte@walkerpeopleandpractice.com.au
Website: walkerpeopleandpractice.com.au